50% is due at the time of booking and the balance is due 30 days before arrival. If the reservation is in less than 30 days, the full amount is due upon booking. We offer many different payment methods for your convenience. Unfortunately, we do not offer any holds or deposits to secure your booking and dates & would kindly recommend reserving quickly as it books up fast!
At the time of booking, we charge a $93 damage protection fee. This insurance coverage is in lieu of charging a security deposit so you can enjoy your vacation without any worry of covering accidental damages. This waiver does not negate your responsibility for covering damage outside insurance responsibility or broken house rules violations.
Vacation Alchemy has committed to our owners that their homes are protected during bookings. That is why we’ve partnered with Know Your Guest.
Know Your Guest is the leading vacation rental guest-screening provider. We use them to independently verify our guests across all booking channels and provide peace of mind to our owners.
All guests will be required to provide a government issued ID within 48 hours of your booking or your booking may be subject to cancelation for purpose of fraud protection.
* 1 Dish Sponge
* 2 Paper Towels
* 12 Keurig Pods
* 1 Dish detergent
* 3 Extra Trash Bags
* 2 Toilet Paper Roll Per Bath
* 2 to 3 Dishwashing Capsules In The Kitchen
* Small soap and shower dispensers include shampoo/conditioner/body soap.
If you need additional, we recommend our guests purchase at the nearby convenience store.
For Kissimmee and Tampa, Walmart, Target or Publix Grocery stores are nearby.
Check-in is at 4:00pm and check-out is at 10:00am. In the event we do not have a same-day turnover, we may be able to offer early check-in or late check-out. However, please note this option is only available if we have enough time between reservations to clean the home to our professional standards. Please send the requests well in advance so that we can coordinate in advance with our cleaning crew.
Yes, our front door has a smart lock that can be accessed any time after check-in (3:00pm). So any late check-ins are completely fine, no matter how late since it’s self-check-in!
Yes! We are a Veteran owned company and we are happy to provide a 10% discount to those who have also served in any of our military branches. Please contact us and ask for the coupon code.
Our professional cleaners follow CDC guidelines to ensure all common surfaces are cleaned and disinfected, and use disinfectants approved on List N from the EPA which kill the coronavirus SARS-CoV-2 (COVID-19).
Yes, free secured parking is available onsite for numerous vehicles – the volume or type of parking (i.e. a garage) may vary from property to property. If you will have more than 3 cars, please let us know.
Yes, you will have full access to all resort amenities as our guests (applicable to all Kissimmee / Davenport Homes). When you book one of our homes you can see the list of amenities related to that resort. Some resorts also have private pool cabanas that can be rented for a fee.
Yes, our homes are made for families to enjoy! We provide the following free amenities: 1 Pack-N-Play, 1 Stroller,1 Baby Gate and 1 Highchair. Our larger homes (over 7 bedrooms) have 2 Pack-N-Plays and 2 Strollers. A few select homes also have full cribs available. (Macapa Palms, Queen of Hearts, To Infinity and the Bayou) If you need additional special equipment, we recommend renting from Kingdom Strollers.
Yes, several of our homes are wheelchair accessible and have master bedrooms with attached bathrooms on the first floor. Macapa Palms in Windsor at Westside Resort also has threshold ramps at doorways, a shower chair, shower safety handle bars and a raised toilet seat in downstairs bathrooms. Please let us know your needs and we can direct you to the best home.
Yes, all our homes offer free Wi-fi upgraded with 250+ speed.
Yes, all our homes have high-speed internet and many tables and countertops for working on a laptop. Several of our homes also have a dedicated office for the times you need to work in a quiet place. Check out The Great Escape, Macapa Palms, Avengers Avatar, Queen of Hearts and Tampa La Salle where we have private desks with monitors and printers set up for your convenience.
All our homes have a tea kettle and a Keurig Coffee Maker. Several homes also have a 12-Cup Drip Coffee machine and a French Press. We also provide you with 12 Keurig pods in your starter kit. So, you have several ways to enjoy your morning routine!
Many of our vacation homes are within walking distance when you select them in the same resort. Feel free to check on our website for availability in Windsor at Westside (5 homes), Windsor Island (3 townhomes) or Le Reve (3 townhomes). Please contact us directly for any special requests so we can help you plan your dream vacation.
Pool temperatures are set and maintained at to at least 70 degrees. We can monitor and control pool heating remotely.
We can heat the pool to 85-90 degrees (max) for additional cost of $35 / Day for pools without spas and $45/day for pools with spas. Discounts available for week long stays.
You may confirm now or later, but our team will need at least 24 HRS notice, as it can take that amount of time to heat the pool with cooler outdoor temperatures.
YES! All our pools come with a screen safety fence to keep young children away from the water. You can remove these safety screens by rolling them to the side at your own discretion and risk.
Most properties already have pool toys – largely they are left behind previous guests. We do not provide any directly, but again, it is likely they will be onsite. For safety & liability reasons, we are unable to provide toddler swim floaties. You can pick up additional pool toys at a near-by Walmart, Publix, Target, etc.
All BBQs are run on Propane. Instructions on how to use individual grills as each property are in digital guidebooks / house manuals.
Complimentary Usage: Guests are welcome to use the grills and fire pits free of charge. Any propane left onsite by previous guests is available for your use.
Refills: If you require a propane refill, the cost will be the responsibility of the guest. You may refill them yourself at the local convenience store and you may utilize existing tanks, which can help reduce the refill cost by approximately 50%. Alternatively, you can request that we refill them at $70/tank.
Full Tank Installation: If you prefer full propane tanks to be installed on both the fire pit and grill prior to your arrival, there is a fee of $140 for this service. Please order this service 48 hours before check-in.
Yes! This is not common in Kissimmee and we are happy to tell you all our game rooms have air conditioning and are decked out for an epic family experience.
Yes, every one of our homes has a free washer and dryer available. Our St. Pete property has its own private units, but that are attached in a shed on the exterior. All other homes have private, indoor laundry rooms.
Yes, all homes with swimming pools or hot tubs have a pool towel for each guest. You may use these towels at our private pool or take to the community resort pools. Please make sure they are returned from resort pools. They are inventoried at the conclusion of each stay, and you will be charged if any are damaged permanently or missing.
Broadly speaking, parties beyond the guest limit of the home are not allowed. Many homes are a part of or governed by a strict community HOA. Several of the resorts do allow gatherings at the resort pool area where you can also rent a cabana. If you wish to have a large gathering, or friends / family visit during your stay, please contact us directly for further guidance. We are not unreasonable, but we have had guests attempt to violate this policy in the past and so we must protect our homes accordingly.
Yes, quiet hours are between 10 PM and 8 AM for the enjoyment of all guests in the community, regardless of the location. We ask that you be courteous to neighbors. In our Kissimmee / Davenport Communities, security guards monitor noise restrictions. Just be cool & respectful of others around you : )
There is NO smoking or vaping, of any kind, to include hookahs inside our homes. There is a $1000 fine that is applied immediately if any trace of smell or physical evidence is found, and you could be asked to leave without a refund. Smoke detectors are installed. This policy is so our homes remain smoke-free and clean for all our guests. Thank you for cooperating.
Yes, all homes have externally facing security cameras around entrances and exits for your safety. The cameras are not inside the homes or around pool areas.
It is best to purchase tickets in advance. Prices at the gate are more expensive.
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